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Order Status

Order Status
 
Has my order shipped?
  Click the "My Account" link at the top center of the page to log in to your Kingdom Account to check your order status.

How do I track my order?
  Click the "My Account" link at the top center of the page to log in to your Kingdom Account to track your order.

My order never arrived.
  Click the "My Account" link at the top center of the page to log in to your Kingdom Account to check your order status. Be sure that all of the items in your order have shipped. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.
  Click the "My Account" link at the top center of the page to log in to your Kingdom Account to check your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

My product is missing parts.
  Click the "My Account" link at the top center of the page to log in to your Kingdom Account to check your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact Customer Service for assistance.

When will my backorder arrive?
 

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. Feel free to contact Customer Service for additional assistance.


  
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